Our current processing time is between 2–10 business days, depending on what you’ve ordered.

✨ Non-personalised items: Usually ship out within just a few business days.

🎨 Personalised goodies: Made especially for you, so please allow up to 5 business days during quiet periods and up to 10 business days during busy times.

We promise it’s worth the wait — your order is being made with love!

We sure do! All Australian orders over $99 ship free. Free shipping is sent via Parcel Post.

All orders are sent via Australia Post from Perth WA

Once your order is on its way, you’ll receive a tracking number by email so you can keep an eye on your inbox!

Australia-wide shipping:

📦 Standard Shipping – $9.95 AUD

⚡ Express Shipping – $14.95 AUD

We offer FREE shipping for Australian orders over $99 (automatically applied at checkout).

• Australia Parcel Post: Approximately 5-7 business days. Note: Delays may occur during peak seasons.
• Australia Express Post: Approximately 1-2 business days. Note: Delays may occur during peak seasons.

• Remote Locations: For remote areas, add an additional 2-5 business days to the estimated shipping time.

Current Australia Post shipping times can be found on their website.

No sorry! Express Shipping speeds up your delivery time with Australia Post, not the production time.

So while we’ll still handcraft your order with care, the express option helps it reach you faster once it leaves us.

Oh no — that’s not the Priority Play way!

Please contact us as soon as possible through our Contact Form with photos and your order number.

We’ll sort it out quickly and make it right 💕

Absolutely — as long as your order hasn’t already been fulfilled!

Pop us a message through our Contact Form with your order number and the items you’d like to add, and we’ll sort it out for you.

Unfortunately not! Our system can only process one discount code per order. But don't worry, our products are worth every cent!

No stress! Sometimes typos happen when you enter your email, or perhaps it might have wandered into your spam folder.

If you still can’t find it, reach out via our Contact page and we’ll get it fixed up for you ASAP.

Our products are not designed for children under 3 years old.

While our materials are non-toxic and BPA-free, they’re made for grown-up fun, not teething or play.

Please keep them out of reach of little hands and mouths 💕

You can read more about the safe usage and care of our products here.

Don't stress, we have you covered. Check out our product care info here.

Our teacher stamps are self-inking stamps designed especially for classrooms. That means the ink is built into the stamp unit – no separate ink pad needed.

With normal use, self-inking teacher stamps are made to give thousands of clear impressions before needing a refill. Yah!!

This depends on how often you stamp (and how enthusiastic you are 😄), but self-inking teacher stamps are typically designed to give thousands of impressions before they need a refill

Good storage = longer-lasting stamps 💛

Stamp makers generally recommend:

• Store in a cool, dry place, away from direct sunlight.
  
• Avoid leaving stamps in hot cars, on sunny windowsills, or near heaters, as heat and light can dry out the ink and make the rubber brittle.
  
• Keep stamps clean and capped when not in use so the surface doesn’t collect dust or dry out.

Our stamps are designed primarily for:

• Standard paper and card
  
• Student workbooks and worksheets
  
  They work best on smooth, uncoated paper. Very glossy, shiny, or coated surfaces may smudge or not take the ink as well.

For clean, consistent prints:

1. Use a flat, stable surface under the paper.
2. Press straight down with even pressure – don’t rock or twist the stamp.
3. Lift straight up to avoid smudging.
4. Allow the ink a moment to dry, especially on smoother papers, to prevent smears.